27 February 2023

On 3 February 2023, the Ministry of Manpower (“MOM”) issued a press release on its formation of a Platform Workers Work Injury Compensation Network (“PWIN”) to develop key operational policies and implementation details for the work injury compensation regime for platform workers. MOM has also issued a transcript of a speech delivered by Minister Dr Tan See Leng at a dialogue with platform workers held on 3 February 2023.

Some key operational policy issues that the PWIN will look into include the process for reporting work injuries, claims processing in exceptional scenarios where platform workers are injured while “at work” for more than one platform company at the same time, and how to determine platform workers’ earnings to compute income loss compensation. Some implementation details include the operational processes required to support insurance claims processing and dispute resolution.

The formation of the PWIN follows the Singapore Government’s acceptance of all 12 recommendations by the Advisory Committee on Platform Workers in November 2022, including ensuring adequate financial protection in case of work injury. Read more about the recommendations in our article titled “Singapore Government accepts recommendations by Advisory Committee on Platform Workers to strengthen protections for platform workers”.

Reference materials

The following materials are available on the MOM website www.mom.gov.sg: